FAQ
What is CBD and how does it work?
CBD (Cannabidiol) is a naturally occurring compound found in hemp plants. It interacts with the body's endocannabinoid system (ECS), which helps regulate functions such as mood, sleep, stress response, discomfort, and overall wellness. Many people use CBD as part of their daily wellness routine to support balance and relaxation.
Is Chillaura's CBD THC-Free?
Yes. Our CBD products are THC-free or contain only trace amounts of THC that remain below the federally legal limit of 0.3%. Every product is independently tested by third-party laboratories to verify quality, potency, and compliance.
Are Your Products Tested for Quality and Safety?
Absolutely. Every Chillaura product undergoes comprehensive third-party laboratory testing to ensure purity, potency, and safety. We are committed to transparency, and lab reports are available directly on each product page so you can shop with confidence.
How Do I Use Your Intoxicating Products?
Gummies & Edibles (Delta-8, Delta-9, HHC, etc.)
Suggested Use:
- Begin with ½ gummy (5mg THC or less) to assess your tolerance.
- Wait 1–2 hours before considering additional consumption.
- Do not exceed 1 full gummy within a 6-hour period unless you are experienced with THC products.
Important: These products may cause intoxication. Do not drive or operate machinery after use.
THC-Infused Drinks
Suggested Use:
- Start with ½ can or one serving (5mg THC or less).
- Wait 60–90 minutes before consuming more.
Helpful Tip: Sip slowly. Effects may be felt faster than traditional edibles but can vary depending on metabolism and food intake.
Important: Do not mix with alcohol. Refrigerate after opening.
THC Tinctures
Suggested Use:
- Start with 0.25mL (¼ dropper, approximately 5mg THC).
- Hold under the tongue for 30–60 seconds before swallowing.
- Wait at least 1 hour before increasing your dose.
Individual results may vary based on body weight, metabolism, and other factors.
Important Safety Information
- Keep out of reach of children and pets.
- Intended only for adults 21 years of age or older.
- Do not use while pregnant or nursing.
- Consult your healthcare provider before use if you have medical conditions or take medications.
- Use may result in a positive drug test.
- Store in a cool, dry place away from direct sunlight.
What Is Your Return Policy?
Your satisfaction is important to us. If you are not completely satisfied with your purchase, please contact our customer support team within 30 days of delivery. We will gladly assist with a refund or exchange according to our return policy.
Do You Ship Internationally?
At this time, we ship only within the continental United States. We are actively exploring international shipping options and will announce updates as they become available.
Are Your Products Safe to Use?
Yes. When used as directed, our products are manufactured to meet high-quality safety standards. If you are pregnant, nursing, taking medications, or have any medical concerns, please consult a healthcare professional before use.
How Long Does Shipping Take?
Most orders are processed and shipped within 1–3 business days. Delivery times typically range from 3–7 business days depending on your location.
How Can I Contact Customer Support?
Our customer support team is here to help. If you have questions about products, orders, shipping, or returns, please reach out through our Contact Us page or email us directly, and we'll be happy to assist you.
Will CBD Make Me Feel High?
No. CBD itself is non-intoxicating and does not produce the psychoactive effects commonly associated with THC. However, some products that contain THC may have intoxicating effects. Always read product labels and usage instructions carefully.