FAQ
WHAT IS CBD AND HOW DOES IT WORK?
CBD (cannabidiol) is a natural compound derived from the hemp plant. It interacts with the body’s endocannabinoid system, which helps regulate functions like mood, sleep, and pain. Many people use CBD for its potential benefits in promoting relaxation, pain relief, and overall wellness.
IS CHILLAURA'S CBD THC-FREE?
Yes! All of our CBD products are THC-free or contain trace amounts that are below the legal limit of 0.3%. Our products undergo third-party lab testing to ensure they meet the highest standards of quality and compliance.
ARE YOUR PRODUCTS TESTED FOR QUALITY AND SAFETY?
Absolutely! All of our products undergo rigorous third-party testing to ensure they meet the highest standards for purity, potency, and safety. We believe in transparency, which is why we provide lab results for every product available on our website.
HOW DO I USE YOUR PRODUCTS?
Usage instructions vary depending on the product. We have
provided the below guidance for new users. However, we always recommend
following the instructions on the manufacturers packaging.
🌿🍬Gummies /
Edibles (Delta-8, Delta-9, HHC, etc.)
Suggested Use:
Start with ½ gummy (5mg THC or less) to assess tolerance. Effects may
take up to 1-2 hours to fully set in. Do not consume more than 1 full
gummy in a 6-hour period unless experienced with THC.
Important: Do not operate machinery or drive after consumption as these
products have an intoxicating effect.
🌿+🥤
THC-Infused Drinks
Suggested Use:
Start with ½ can or 1 serving (≤5mg THC) and wait 60–90 minutes
to feel the effects before consuming more.
Chill Tip: Sip slowly. Onset can be quicker than edibles but still takes
time depending on your metabolism and stomach contents.
Do not mix with alcohol. Always refrigerate after opening.
🧪 Tinctures
Suggested Use:
Start with 0.25mL (¼ dropper, ~5mg THC) under the tongue, hold for 30–60
seconds, then swallow. Wait 1 hour before increasing dose.
Note: Effects may vary based on body weight, metabolism, and food
intake.
🚨 General Warnings (for
All Intoxicating Products):
Keep
out of reach of children and pets
Not
for use by anyone under 21 years of age
Do not
use if pregnant, nursing, or with certain health conditions
May
result in a positive drug test
Store in a cool, dry place away from sunlight
CAN I RETURN A PRODUCT IF I AM NOT SATISFIED?
We want you to be happy with your purchase. If for any reason you are unsatisfied, please reach out to our customer service team within 30 days of receiving your order for a full refund or exchange. Refunds can only be processed for un-open and un-damaged products. there will be a $5 restocking fee and customer must pay return shipping.
DO YOU SHIP INTERNATIONALLY?
Currently, we only ship to the continental United States. However, we’re working on expanding our shipping capabilities and will notify our customers when international shipping is available.
ARE ALL OF YOUR PRODUCTS SAFE TO USE?
Yes, all of our products are safe to use when taken according to the recommended dosage. We recommend consulting with a healthcare professional if you are pregnant, nursing, or taking medications.
WHY IS YOUR APPAREL SHIPPED SEPERATELY?
Great Question! We use print on demand services to provide our apparel. This is the only way we can currently provide the products due to cost restrictions and warehouse space. we plan to move to in house fulfillment as soon as we can. We appreciate your understanding!
HOW DO YOU FULFILL YOUR PRODUCTS AND WHAT IS A 3PL?
Doing fulfillment as a start up is tough business. We have partnered with a 3PL or 3rd party logistics provider to fulfill our products. It allows us to focus on the brand, customer service, and product sourcing which is our strong suit! This allows us to provide the best priced and highest quality products. We are proud to support our small business 3PL partner and look forwarding to growing our business with them!